Business Development & Customized Employee Training
1445 Willamette Street • Eugene, Oregon • (541) 463-5255
To confirm that this course is being offered this term, check our current courses listing.
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Business Development & Customized Employee Training
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1445 Willamette Street • Eugene, Oregon • (541) 463-5255 |
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To confirm that this course is being offered this term, check our current courses listing. |
Learning to Lead Series The Learning to Lead Series provides supervisors and managers with practical tools to meet the expanding demands of their jobs. It develops the specific skills needed to maintain constructive relationships and lead successful teams. The courses are highly interactive and focus on building practical skills that can be used immediately back on the job to improve productivity. Module 1: The Principles and Qualities of Genuine Leadership More than ever, everyone in the organization needs a deep knowledge of leadership best practices and help in tailoring those practices to their own situations. This module outlines universal leadership principles and qualities that help individuals become genuine leaders who can translate intentions into reality. Module 2: Clarifying Performance Expectations The ability to set and reset performance expectations swiftly and in a straightforward manner is a critical skill for all performance leaders. This module provides a process for handling conversations about work expectations in a way that reduces ambiguity, increases trust, and strengthens the working relationship between the manager and employee. Module 3: Giving Recognition Over the long term, excellent performance and productivity are rewarded with improved customer loyalty and organizational success. But in the short term, people want to hear from others around them that they are doing something right. By recognizing and reinforcing positive behaviors, managers can encourage and reinvigorate individual contributors. This module helps managers learn how to acknowledge accomplishments in ways that will inspire excellent performance. Module 4: Listening in a Hectic World Learn to make conscious and deliberate choices about how to focus your time and attention in order to consistently extract what you need from listening situations and opportunities. Module 5: Providing Constructive Feedback To know how well they are doing, individual contributors need regular feedback from their manager. Providing constructive feedback not only helps solve problems, but also can work to prevent potential problems from growing to the point in which they have a negative impact on others and the organization. This module provides the skills that will let participants give constructive feedback in a way that builds openness and mutual respect, and promotes problem solving and learning. Module 6: Resolving Conflicts Within Your Team This module focuses on handling tricky situations that often develop among and between team members. It provides the skills and tools for team leaders to intervene directly or to support team members in addressing these situations on their own. |
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When you are ready to register... registration instructions / registration form Please have the Course Registration Number (CRN) ready. To confirm that this course is being offered this term, check our current courses listing. |
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